Wednesday, December 21, 2005

Boondocks and Broadband

Hurray! The boondocks now have broadband. Most people who read this blog will know the reference ;-)

No wonder I've been updating this blog once a month. Since getting back home, I haven't had access to Internet outside of work (From the beginning, I've been clear about *not* using the office network to update blogs). But with a broadband connection at home (courtesy BSNL), expect more frequent posts.

I was pleasantly surprised with the quality of service of BSNL as also the knowledge of the person who came home last weekend to "install" the ADSL modem. So, Sripathi, its not just Air India's customer support thats gotten better; count BSNL in that list.

Guess whats common between BSNL and AI, apart from the fact that they are Government owned? Both are facing stiff competition from private players. Now, that is one recipe to get the lethargic Government departments to wake up to realities of modern world. They have no choice but to compete at the same level or else go out of business.

In that context, I am sad to state HMT and ITI will probably mean nothing to future generations.

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